by Nicbabes2002
Explorer

Vo4g

I have a s7 edge phone and if im connected to vo))lte 4g i cant seem to ring my partner phone line goes dead. Yet if i change and connect to 3g i can ring him which is a bit confusing because on the vo))lte 4g i can ring everyone else strange help please 

3 REPLIES 3
by
EE Community Support Team

Re: Vo4g

Hi @Nicbabes2002,

 

Welcome to the EE Community.

 

Please get in touch with customer services so our technical team can look into this issue for you.

 

Let us know how you get on.

 

Thanks

 

James

by Nicbabes2002
Explorer

Re: Vo4g

Ive been in touch with technical support 4 times and they cant seem to find the problem its okay. But i csnt be connevted to 4g incase need to ring partner. But shall get in touch with then again

by
EE Community Support Team

Re: Vo4g

Hi @Nicbabes2002,

 

It's worth getting back in touch. If they can't find an immediate solution, they can raise a fault ticket so it can be investigated in more detail.

 

Thanks

 

James

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