by JRobinson030
New Member

Unlimited Data hotspot

I have an EE unlimited data plan and my account is show that I have used 80% of my data over that past couple of weeks (I have used 14gb). Is that a mistake on their part or is my hotspot data really that limited? 

2 REPLIES 2
Highlighted
by Grand Master
Grand Master

Re: Unlimited Data hotspot

Hi @JRobinson030 

 

What does it say when you log into the EE app? 

 

Have you recently upgraded to the unlimited plan?

 

Thanks




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by
EE Community Support Team

Re: Unlimited Data hotspot

Hi @JRobinson030.

 

Welcome to the EE Community 🙂

 

Could you check your current data usage in your My EE Account as @Northerner suggested?

 

You may have received this text in error.

 

How many devices do you connect to your hotspot?

 

Jon

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