28-01-2018 04:35 AM
28-01-2018 10:22 AM
Good morning @M4Malandra
Thanks for coming to see us all the way from Vietnam 🙂
Here is our information on costings and packages for Vietnam have you seen it?
Did you make sure roaming was activated before you went away?
Are you A pay monthly or pay as you go EE customer?
29-01-2018 04:07 AM
29-01-2018 07:54 AM
30-01-2018 01:16 AM
30-01-2018 07:37 AM
Thanks for coming back to us @M4Malandra
We will need to get this looked into further.
I recommend logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
by max1486 yesterday
by Maisie2 Saturday