by isthis
New Member

Trouble in buying sim when you've lived at current address for less than 3 years

When I try to purchase a sim card with pay monthly, following error shows:

“As you've lived at your current address for less than three years, we also need your previous address to complete our credit check.”

I entered my previous address of overseas, but it won’t work.

How can I solve this problem?

1 REPLY 1
by Grand Master
Grand Master

Re: Trouble in buying sim when you've lived at current address for less than 3 y

Hi @isthis 

 

You would need to go into store, but these are closed at the moment.

 

Alternatively you can call EE and they maybe able to offer you a SIM only account.

 

Thanks




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