by Derry67
Explorer

Transmitter reliability is very low?

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Transmitter reliability is very low?

Hi @Derry67 

 

Can you expand on your above statement? 

 

https://myaccount.ee.co.uk/networkchecker/checkservice

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by Derry67
Explorer

Re: Transmitter reliability is very low?

Signed up to EE4G in May this year. But no 4G available since last Tuesday. I have phoned EE, but each time I am advised that no 4G is available due to “maintenance at the transmitter”.
So I have no access to internet for almost a full week, other than by my previous satellite provider which fortunately is still available to me for another few weeks.
Should I cancel EE4G until a reliable service can be guaranteed by EE?


Sent from my iPad
by
EE Community Support Team

Re: Transmitter reliability is very low?

Hi @Derry67


Welcome to the community. 

 

If our engineers are aware of a problem in your area, they'll be working hard to restore normal service as soon as possible.

 

You can register for updates on our Network Status Checker.

 

Thanks for your patience so far.

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions