by mlljones62 Investigator
Investigator

Teamviewer

Why can I not use teamviewer with my 4G/3G wifi dongle, I have good coverage

5 REPLIES 5
by Grand Master
Grand Master

Re: Teamviewer

@mlljones62  You should be able to as I have to use this from my phone.   What errors are you getting? 

by mlljones62 Investigator
Investigator

Re: Teamviewer

Teamviewer is just coming up that it will not connect, I have no problems with vodafone.

Any advice would be helpful

by
EE Community Support Team

Re: Teamviewer

Hi @mlljones62

 

Welcome to the EE Community. 🙂

 

Do you have any issues with other software?

 

Which type of device are you connecting to the WiFi dongle to use Teamviewer?

 

Look forward to hearing from you.

 

Chris 🙂

 

 

by mlljones62 Investigator
Investigator

Re: Teamviewer

No other problems that I know of, just connecting my laptop to the dongle to access teamviewer.

I can stream TV through the EE dongle and have no problems with internet speed.

Have connected my vodafone dongle to teamviewer on the same laptop, so have eliminated any problems with my laptop.

Hope you can come up with a solution.

by
EE Community Support Team

Re: Teamviewer

Thanks for confirming, @mlljones62.

 

I recommend having a chat with our technical support specialists, they will be able to investigate this for you.

 

Please let us know how you got on, once you've spoken to them.

 

Chris 🙂

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