by Tomma235
Explorer

Swappable Video Data Pass

Just got a new Samsung Note 10 + 5G with a Video Data pass. However I'm currently watching the World Cup on Sky Go and the EE app is showing my data being used up. ANy idea what's going on?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Swappable Video Data Pass

Hi @Tomma235 

 

Only certain apps are covered by the data pass, Sky Go isn't covered, so you will use data.

 

The apps covered by the pass are detailed below with more being added all the time.

 

Netflix

Amazon Prime Video

BT Sports

MTVPlay

TV Player

BBC iPlayer

YouTube

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Swappable Video Data Pass

Hi @Tomma235 

 

Only certain apps are covered by the data pass, Sky Go isn't covered, so you will use data.

 

The apps covered by the pass are detailed below with more being added all the time.

 

Netflix

Amazon Prime Video

BT Sports

MTVPlay

TV Player

BBC iPlayer

YouTube

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Tomma235
Explorer

Re: Swappable Video Data Pass

Thanks. That explains it. I was using Sky Go,

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