by Aphire
Explorer

Status of Ipv6

Hey there,

 

I've recently bought a 4GEE dongle from EE with the purpose of setting up an end to end Ipv6 connection, i've noticed it only appears to support Ipv4. 

 

After a quick chat with a very helpful tech support chap i've been informed that EE's Ipv6 connectivity appears to be broken at the moment, so has been disabled and only allows connections over Ipv4?

 

Is there any kind of estimated bug-fix timescale, and has it been down for long? I hope that perhaps this forum post can provide a central point where the support team can keep the community informed about the status.

 

Thanks very much

 

4 REPLIES 4
by
EE Community Support Team

Re: Status of Ipv6

Hi @Aphire

 

Welcome to the community. 🙂

 

We're aware that some users are having problems with using IPv6 on mobile broadband devices.

 

This is currently under investigation and we're working towards a fix.

 

Chris

by Aphire
Explorer

Re: Status of Ipv6

Hey Chris,

 

Thanks for getting in touch.

 

Do we have any ETA? also can you confirm how long Ipv6 has been down?

Cheers!

by Eclectica Investigator
Investigator

Re: Status of Ipv6

I'm sure there are many who would like to know this. Smiley Happy Heart

by
EE Community Support Team

Re: Status of Ipv6

Hi @Eclectica and @Aphire

 

Our technical support team will be able to get some information on that for you.

 

Please let me know what they say.

 

Chris

 

 

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