by Redneck1 Investigator
Investigator

Some vaping websites forums and apps wont load in 4g (content lock is off)

As above really, up until 2 weeks ago I could use the planet of the vapes app to access the forum, now in 4g it will not load, nor will the website or the tapatalk app, my content lock is off and my 2nd line (wifes apple phone) seems to work

Thanks 

5 REPLIES 5
by Grand Master
Grand Master

Re: Some vaping websites forums and apps wont load in 4g (content lock is off)

@Redneck1 : Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

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by
EE Community Support Team

Re: Some vaping websites forums and apps wont load in 4g (content lock is off)

Hi @Redneck1,

 

Welcome to the EE Community.

 

Did @XRaySpeX's great tip solve your problem?

 

Thanks

 

James

by Redneck1 Investigator
Investigator

Re: Some vaping websites forums and apps wont load in 4g (content lock is off)

Thanks for the advice, unfortunately still not working 

by Redneck1 Investigator
Investigator

Re: Some vaping websites forums and apps wont load in 4g (content lock is off)

No same issue, but even when I see the content lock to severe it only shows as moderate, it seems I can have moderate or off?

by
EE Community Support Team

Re: Some vaping websites forums and apps wont load in 4g (content lock is off)

Thanks for trying that @Redneck1

 

I'd recommend you get in touch with our Customer Care Team so our Tech Gurus can look into this in more detail.

 

They'll be happy to help. 🙂

 

James

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