by Paigemartinxo
New Member

Social media not working

I have data, plenty of data 17gb.. but when I’m not connected to WiFi I can’t use any social media, Instagram.. Facebook, Snapchat’s none of the pictures load, and when I get sent pictures through WhatsApp none of them load and I am unable to send picture also I get the red x straight away.

 

can anyone help? It would be appreciated 

1 REPLY 1
by Grand Master
Grand Master

Re: Social media not working

@Paigemartinxo : : Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

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