by Paigemartinxo
New Member

Social media not working

I have data, plenty of data 17gb.. but when I’m not connected to WiFi I can’t use any social media, Instagram.. Facebook, Snapchat’s none of the pictures load, and when I get sent pictures through WhatsApp none of them load and I am unable to send picture also I get the red x straight away.


can anyone help? It would be appreciated 

by Grand Master
Grand Master

Re: Social media not working

@Paigemartinxo : : Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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