29-12-2017 09:46 AM
Is there a workaround for this? Basically on my phone if 2g/3g/4g Auto is selected the phone sits without signal, it does not detect the signal box giving out 3G signal, its only when I go in and select 3G will I get full signal from the signal box. Happens on both my S7E and wifes 6s iPhone.
29-12-2017 10:27 AM
When you say doesn't receive a signal, does your phone show the 4G icon but no bars? Your phone will always seek out the strongest connection so even a weak 4G signal will show rather than 3G. This doesn't mean it's not connected to the signal box when needed.
Unfortunately these devices are not perfect.
29-12-2017 10:41 AM
Yes I have a 4G signal with 1 bar or less, it seems to prefer that over a full 3g signal from the signalbox
29-12-2017 11:09 AM
@1irishninja Your device will show the better signal and that’s 4G even if it’s 1 bar of 4G but your device might be picking up 5 bars of 3G.
4G beats 3G no matter how strong the signal is but your device is still picking up 3G even though it doesn’t show. But if your getting 4G it will use this over 3G.
And if your contract customers can you not just use the wifi calling service? Your wife’s 6s most definitely can.
29-12-2017 11:14 AM
If you can receive a 4G signal you don't need a signal box.