by Chris37
Explorer

Samsung j3 2017 has no 4g

Can any one help  , my company have upgraded me with the samsung j3 2017 model and I can't get on to 4G when I have no Wi-Fi, 

4 REPLIES 4
by Grand Master
Grand Master

Re: Samsung j3 2017 has no 4g

by Chris37
Explorer

Re: Samsung j3 2017 has no 4g

Both indoors and outside , I have every thing turned on ,

by Grand Master
Grand Master

Re: Samsung j3 2017 has no 4g

by
EE Community Support Team

Re: Samsung j3 2017 has no 4g

Hi @Chris37

 

Welcome to the community.

 

As well as checking the network status checker that @Chris_B referred to, could you also check to make sure mobile data is activated on your phone?:

 

Settings > Data Usage > Mobile Data > ON

 

Thanks

 

Chris

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