by Sgreene
New Member

Remove recurring add on

I purchased a 5GB recurring data add on, how do I cancel it?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Remove recurring add on

Text STOP 5GB ADD-ON to 150.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: Remove recurring add on

Hi, @Sgreene you need to call on 150 or chat with customer services to ask them to remove this for you.

Thanks 

by
EE Community Support Team

Re: Remove recurring add on

Hi @Sgreene

 

Welcome to the community. 🙂

 

Further to @tahirmian's reply, you can find our contact details on the get in touch help page.


Chris

by Grand Master
Grand Master
Solution

Re: Remove recurring add on

Text STOP 5GB ADD-ON to 150.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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