by MarcoBenson123

Remove content lock

by Grand Master
Grand Master

Re: Remove content lock

Hi @MarcoBenson123 


There are many threads on this topic.


Log into your MyEE app then Settings - Content lock - Change to off. Restart your device.


It should work now.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Remove content lock

Good Afternoon @MarcoBenson123


Thanks for posting 🙂


Are you with us on pay as you go or pay monthly?


If pay monthly, does content lock show as active in your My EE account.


Log into your My EE online > Menu > Manage Device > Data Content Controls.


Are they showing as off?


Leanne 🙂

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