07-11-2018 12:47 PM
Same problem no remote access to my cctv cameras on 4G. Not going to muck about with EE I am changing my network whom I have been with for years and years. I did t have EE broadband I have sky.
07-11-2018 01:58 PM
@Mellows: I think you could be up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT), which means that you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB.
07-11-2018 02:15 PM
07-11-2018 02:22 PM
@Mellows: How are you trying to remotely access your CCTV currently? Who is its manufacturer?
07-11-2018 04:37 PM
07-11-2018 04:47 PM
I am using guarding expert app which work with my cctv dvd.
I'm trying find out exactly what you actually do to access your CCTV remotely. You cannot assume I would be familiar with this app. What do you have to feed into this app? Did you have to tell it the public IP of your home router at least initally?
Who is the manufacturer of your CCTV?
07-11-2018 05:32 PM
The video is Teknika. I have the IP address to access it when I am home and also I have an IP/domain address to access it remotely.
this system had been working for the last 2 years with out problem. Working from home and away from home on my iPhone 6via 4G.
In the last couple of weeks I can not access via G4(if I am in the street with no wifi access).
Please bare with me I am 68 years old and can’t understand what has changed. I have not touched any setting.
07-11-2018 06:14 PM
What is the IP/domain you use to access it remotely?
09-11-2018 10:35 AM
No I still have the problem. I even spoke to EE technical support who could not help.. I was hoping for a simple solution which I never got so I am going to leave EE after 35 years. Which I really did not want to do.
Thanks for your help though