by homofortis
Visitor

Purchased £15 Pay as you go data pack but it shows only 50MB allowed

If I select a pack and top it up I get the following:

We've taken £0.00 from your credit to pay for the £20 Data Pack

You now have: £20.00 credit remaining

It also shows the pack selected but no only 50MB data and no minutes and text available.

What am I doing wrong?

1 REPLY 1
by
EE Community Support Team

Re: Purchased £15 Pay as you go data pack but it shows only 50MB allowed

Good Afternoon @homofortis.

 

Thanks for coming to the community. 

 

This does not sound right, please get in touch with our mobile care team who can take a look at your account. 

 

Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.