by Bmol
New Member

Problems with facebook apps on EE

Are there current problems with EE and the ability to us Facebook apps (Facebook, Instagram, Messenger) using mobile data?

 

For info:

*They suddenly stopped working (refreshing / updating) using mobile data. 

*They work for me on wifi. 

*I do not have a content lock on my EE app.

*They web browser versions aren't working either.

 

2 REPLIES 2
by
EE Community Support Team

Re: Problems with facebook apps on EE

Good Afternoon @Bmol

 

Thanks for coming to the community. 

 

Are all your apps up to date?

 

Is your handset running on the latest software?

 

Katie 🙂

by Grand Master
Grand Master

Re: Problems with facebook apps on EE

Could it be your Switching Content Lock OFF or ON ? It is switched on on new & upgraded contracts & seems to affect social sites.

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