by Bmol
New Member

Problems with facebook apps on EE

Are there current problems with EE and the ability to us Facebook apps (Facebook, Instagram, Messenger) using mobile data?


For info:

*They suddenly stopped working (refreshing / updating) using mobile data. 

*They work for me on wifi. 

*I do not have a content lock on my EE app.

*They web browser versions aren't working either.


EE Community Support Team

Re: Problems with facebook apps on EE

Good Afternoon @Bmol


Thanks for coming to the community. 


Are all your apps up to date?


Is your handset running on the latest software?


Katie 🙂

by Grand Master
Grand Master

Re: Problems with facebook apps on EE

Could it be your Switching Content Lock OFF or ON ? It is switched on on new & upgraded contracts & seems to affect social sites.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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