by vaibhav1608
Explorer

Portgin issue from Lebara to EE

I ported my numbers from Lebara to EE. I got a message from EE that the porting is done, and although my outgoing from EE works now and it is from my original number, however I am not getting any incoming calls and they are still directed to Lebara's voicemail.

3 REPLIES 3
by Grand Master
Grand Master

Re: Portgin issue from Lebara to EE

@vaibhav1608   Have you turned off and back on your EE device ?  

by vaibhav1608
Explorer

Re: Portgin issue from Lebara to EE

Just did, it doesnt help. If I call my number, it is still going to lebara voicemail. And if I call from my number (EE SIM), the caller id shows my original number (lebara one)

by Grand Master
Grand Master

Re: Portgin issue from Lebara to EE

@vaibhav1608  It sounds like the port is not completely done.    Give customer services a call ( 150 ). And ask them to refresh your line.  

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