by jdtayloruk Investigator
Investigator

Poor data speed near Royston, Hertfordshire

Hi, I just wanted to feed back mobile data speeds around Melbourne area is extremely slow this morning. I was connected to 3G and data was going very slow. At some points dropping down to GPRS speeds. According to network status there aren't issues and good coverage, so I'm just wondering why it's so slow around there?

3 REPLIES 3
by
EE Employee

Re: Poor data speed near Royston, Hertfordshire

Good Morning @jdtayloruk

 

Thanks for joining the Community! Smiley Happy

 

Do you have a postcode for the area? It may be there has been some planned works going on.

 

You can also log issues any issues you're having on the Network Status Checker.

 

Thanks - Karen. Smiley Happy

by jdtayloruk Investigator
Investigator

Re: Poor data speed near Royston, Hertfordshire

It was around sg8 6df (Bury Lane Farmshop) if it helps.

by
EE Employee

Re: Poor data speed near Royston, Hertfordshire

Thanks for the info @jdtayloruk

 

I've had a look and there's an issue on a mast just outside that postcode, it could be having a knock on effect.

 

It's currently being investigated.

 

Thanks - Karen. Smiley Happy

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