by dal72
Explorer

Paid for data removed once contract rolled over?

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Paid for data removed once contract rolled over?

@dal72  If you clicked the wording “The Important Stuff”. You’ll see this 

9FBF783D-A35B-4729-8757-5E400964AF2A.jpeg

 

Purchasing extra data is only good fir the billing cycle your in and is not rolled over to the following month. 

 

 

5 REPLIES 5
by Grand Master
Grand Master

Re: Paid for data removed once contract rolled over?

What does that mean? Please expound.

 

Nothing changes when contract passes min. term other than you may cancel upon 30-days notice.

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by dal72
Explorer

Re: Paid for data removed once contract rolled over?

I bought additional data mid month as going abroad. Just checked how much data I have left and have 4gb Which is my standard contract allowance having refreshed to the next month. I would have thought having paid for additional data that would have been added to my refreshed monthly data allowance rather than it being removed and giving me my basic allowance. 

by Grand Master
Grand Master

Re: Paid for data removed once contract rolled over?

Data add-ons last until End-of-Bill Cycle when they expire however much is left.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master
Solution

Re: Paid for data removed once contract rolled over?

@dal72  If you clicked the wording “The Important Stuff”. You’ll see this 

9FBF783D-A35B-4729-8757-5E400964AF2A.jpeg

 

Purchasing extra data is only good fir the billing cycle your in and is not rolled over to the following month. 

 

 

by
EE Community Support Team

Re: Paid for data removed once contract rolled over?

Hello there @dal72

 

Thanks for posting on the community. 

 

I can see @XRaySpeX and @Chris_B have answered your question. 

 

If you have any further queries let us know. 

 

Leanne 🙂

 

 

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