by fleenflump
Visitor

Overcharged for 100mb data add on

Hi, I’ve been charged £5.83 for 100mb data add on and it should have only been £1.99. Can anyone explain? 

 

Thanks

2 REPLIES 2
by Grand Master
Grand Master

Re: Overcharged for 100mb data add on

You sure you didn't buy a 1 week 1 GB data add=on? That costs £6.99 inc. VAT, the price you were charged.

 

What does texting AL to 150 tell you exactly?

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by
EE Employee

Re: Overcharged for 100mb data add on

Hi and welcome to the community @fleenflump

 

Please let us know what AL responds with as we will hopefully be able to assist.

 

Many thanks,

 

Lee

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