by Jonesg96
New Member

Osprey mini turns on and connects but doesn't work


I have an osprey mini. Which turns on and connects to both my Mac and samsung s7. 

But when I try to use the internet etc nothing happens. The osprey device is showing a strong 3G signal, I have checked and local signal is fine. 


Any ideas? 

by Profile closed
Not applicable

Re: Osprey mini turns on and connects but doesn't work

Hello @Jonesg96 sorry to hear you are having problems using your MBB device. When connected to it are you able to view this link:


You can also log in to the router to check its settings or reboot/reset it using this link:


Username and password are usually set to admin/admin by default unless you have changed them or they can also be found on the KEEPMEE card that came with older devices. 🙂

by Grand Master
Grand Master

Re: Osprey mini turns on and connects but doesn't work

Do you have some data allowance left?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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