by Napster789
Visitor

Number registration number is not recognised, data problem

Hi guys, I just joined EE yesterday but all I've got are problems with this network. First when I try to register my number it says they don't recognise this number is from EE, I tried all troubleshooting I could find on the forum but without success. I need to transfer my number but I can't do so if I'm unable to register my ee number. Second problem is I can send and receive calls and messages but no data what so ever. Again I tried the troubleshooting but no success at all. Could anyone help please?

1 REPLY 1
by
EE Community Support Team

Re: Number registration number is not recognised, data problem

Hi @Napster789

 

Welcome to EE and our community. 🙂

 

You should be able to port your number in on our online form.

 

With regard to the data connection, please check the add-on status (when not connected to WiFi) to see if your data plan is active.

 

Please let me know the results.

 

Chris 🙂

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