by Judyaandrews9
New Member

Notification to say 'mobile data currently turned off by carrier' ?!

My Google Pixel has just had a notification to say 'mobile data temporarily turned off by carrier' 

What does this mean? I have 12.5GB left according to the app!! Ihave restarted my phone.

1 REPLY 1
by
EE Community Team

Re: Notification to say 'mobile data currently turned off by carrier' ?!

Hi @Judyaandrews9,

 

Welcome to the community 🙂

 

Has this notification come from your device? Or have your received a text notification form EE?

 

When you go into the settings on your device, is the mobile data showing as switched on?

 

To check the settings, open your device's Settings app, Tap Network & Internet, Tap Data usage, tap Mobile data.

 

 

Alex 🙂

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