by CG19 Investigator
Investigator

Not getting 4G on apps when not in WiFi area

 
7 REPLIES 7
by Grand Master
Grand Master

Re: Not getting 4G on apps when not in WiFi area

@CG19  have you allowed the apps to use cellular data ? is so the data enabled on your device ? is this all apps. 

by Grand Master
Grand Master

Re: Not getting 4G on apps when not in WiFi area

@CG19 : All apps or just some specific type of app or site?

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by CG19 Investigator
Investigator

Re: Not getting 4G on apps when not in WiFi area

All enabled settings and is happening on most apps

by CG19 Investigator
Investigator

Re: Not getting 4G on apps when not in WiFi area

Hi

All enabled settings and is happening on most apps

by Grand Master
Grand Master

Re: Not getting 4G on apps when not in WiFi area

@CG19  login to your online EE account and change content lock too strict then restart the device then change contact lock off and you should be good. 

by CG19 Investigator
Investigator

Re: Not getting 4G on apps when not in WiFi area

Thanks will give it a go!

by
EE Community Support Team

Re: Not getting 4G on apps when not in WiFi area

Hi @CG19

 

Welcome to the community. 🙂

 

How did you get on?

 

Let us know if you need more help.

 

Chris 🙂

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