by SianL23
Visitor

Not able to use data to use internet although I have 4g signal

Not able to use data to use internet or apps although I have 4g signal. I’ve recently returned from holiday and have checked network settings are they are same as they were before. Can anyone help?

1 REPLY 1
by Grand Master
Grand Master

Re: Not able to use data to use internet although I have 4g signal

Hi @SianL23 

 

If you have an iPhone then try resetting your network settings.

 

Also log into your MyEE app and then under settings - Content lock - change this to off.

 

Restart your device.

 

Thanks




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