31-07-2018 06:57 PM
I have just moved into a new build flat and have absolutely no 4G or even 3G when indoors. The flat is in a built up area so I don’t understand why I can’t get any service? Can anyone help? I have used the coverage checker which shows I should get good coverage.
31-07-2018 07:01 PM
@Laura89xx EE can not guarantee your signal indoors due to different construction methods in buildings. The network signal guide is not a guarantee of signal it’s just a guide as stated on the guide. Can you not use the WiFi calling service?
01-08-2018 08:05 AM
Good Morning @Laura89xx.
Welcome back to the community.
What phone are you currently using?
Could you check your area in our Network Status Checker?
Hope to hear back form you soon.
by Maisie2 Saturday