by Katherine1985
New Member

No data or calls

My mobile data isn’t working and neither can I receive calls or texts. However I am still able to make calls. I’ve tried the usual tricks of aeroplane mode, turning the device off....but nothing 🤷🏻‍♀️

EE Community Support Team

Re: No data or calls

Good Afternoon @Katherine1985.


Welcome to the community. 


Are you currently abroad?


What handset are you currently using?


Katie 🙂

by eleiyas Established Contributor
Established Contributor

Re: No data or calls

sounds like either a faulty SIM, or the APN settings aren't properly installed.



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