21-02-2020 08:42 PM
I'm on a monthly pack where I top up £10 per month, I get 11gb of data per month due to boosts but for some reason for the last 2 months I get no Internet on my data I've tried reseting my network settings and changing my content lock but still nothing, anyone got any ideas or should I just get a new sim?
Solved! See the answer below or view the solution in context.
21-02-2020 08:53 PM - edited 21-02-2020 10:51 PM
Can you make calls & texts? What exactly does texting AL to 150 report?
How do you manage to change your Content Lock on PAYG?
21-02-2020 09:01 PM - edited 21-02-2020 09:02 PM
I am able to make calls and send texts to other numbers
Texting Al to 150 gave me this message
Your current balance as of today 20:59 is £0.00. You have 299 minutes, unlimited texts and 11.5GB remaining until 17/03/2020 for your £10 Everything Pack. Your remaining data includes of rolled over data. Your last top up was £10.00 on 14/02/2020 at 13:05. For more info on your packs, add-ons or free boosts, go to MyEE. ee.co.uk/myee
For info on our other Text Services, reply HELP or go to ee.co.uk/textservices
Also I said content lock not contact
21-02-2020 10:52 PM - edited 21-02-2020 10:53 PM
It was a typo. I meant to say How do you manage to change your Content Lock on PAYG?
Where are you?
21-02-2020 11:26 PM
I honestly don't remember much all I remember is I had to confirm i was of age by using my card (it was like a parental lock) and i'm from the uk.
I'll just point this out I don't think this has anything to do with my data since it's only been since the 16th of January
22-02-2020 11:45 AM
I'm using a Samsung S6 (just the normal one not the edge one)
And I'm only able to access offline apps like ccokie clicker when my data is on because my other apps ask for a signal/the Internet for me to continue. Websites don't load it just takes 5 mins to load then says I'm not connected with the Internet
by Caz1cookie a week ago