by Beerzio Investigator
Investigator

No 4G

Hi,

i just signed a new sim only contract but my data is still blank ... I can’t get online using 4G.

 

How long do I need to wait .... when I accepted the new contract I was told half an hour (part of the reason for signing) two days later nothing. 

 

Whats up? 

M

2 REPLIES 2
by Grand Master
Grand Master

Re: No 4G

Hi @Beerzio

 

Are all the options activated on your device? 

 

Can you make calls, if so give EE a call on 150 and ask them to look at your account.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: No 4G

Morning @Beerzio

 

Thanks for posting on the community.

 

What phone are you using?

 

Also, does your data allowance show in your My EE account as your new plan?

 

Speak soon, Leanne 🙂

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