02-01-2019 03:31 PM
The 4G has disappeared on my mobile since a couple of days without apparent explanation. I tried to restart and restore the internet settings but nothing happened. I have been abroad since a couple of weeks but this is the first time something like this occurred. I would be very grateful if you could provide some help.
02-01-2019 09:05 PM
Are you saying you have been abroad for a coupla weeks or you've returned to UK from abroad a coupla weeks ago?
03-01-2019 09:01 AM
thanks for your answer. The problem is unexpectedly solved. I tried to insert another sim card to check that was a provider - rather than mobile phone - problem. When I reintroduced my card the roaming was off; I activated it and the 4G magically reapparead..
Thanks a lot for your time,
by max1486 yesterday
by Maisie2 Saturday