by TamWard277
Explorer

New tablet but not connecting to mobile data

Ive recently just got a new Huawei Mediapad T3 that comes with 2GB of data but since putting in the sim card it has never picked up mobile data! Can someone help? Ive checked all the settings and looked it up on the internet and everything seems fine... Just not getting a connection! 

4 REPLIES 4
by Star Contributor
Star Contributor

Re: New tablet but not connecting to mobile data

@TamWard277  If you already checked that mobile data is activated and can’t find a solution , id give customer service a call on 150 for some tech advice.  Hope you get sorted soon x

by
EE Community Support Team

Re: New tablet but not connecting to mobile data

Hi @TamWard277

 

Welcome to the community. 🙂

 

Is it a pay monthly or pay as you go SIM?

 

Could you try turning the tablet off and back on again?

 

Chris

by TamWard277
Explorer

Re: New tablet but not connecting to mobile data

Hi @Christopher_G

 

Its a pay monthly. Tried turning it off and on and still doesnt work. Its picking up an EE signal just not getting mobile data. Think i may have to give them a ring! 😞

by
EE Community Support Team

Re: New tablet but not connecting to mobile data

Yeah, might be best to give us a ring, @TamWard277.

 

Let us know what happens.


Chris

 

 

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