by Emilylouise1992
Visitor

New iPhone 7 on EE contract but won't let me use mobile data only wifi. Help!

  • It will not connect to internet at all other than on wifi
2 REPLIES 2
by Grand Master
Grand Master

Re: New iPhone 7 on EE contract but won't let me use mobile data only wifi. Help

Hi, 

 

Are you EE pay monthly or PAYG? 

 

Have you tried resetting your network under settings? 

 

Thanks 




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by
EE Community Support Team

Re: New iPhone 7 on EE contract but won't let me use mobile data only wifi. Help

Good morning @Emilylouise1992

 

Welcome to community 🙂

 

Can you please confirm if the advice that @Northerner has offered has resolved the problems you are having?

 

Fingers crossed, everything is working, if not we'd love to try and offer you further support.

 

Thanks

 

Richard

 

:)​​​​​​​

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