01-03-2017 10:48 PM
Are you EE pay monthly or PAYG?
Have you tried resetting your network under settings?
02-03-2017 09:27 AM
Good morning @Emilylouise1992
Welcome to community 🙂
Can you please confirm if the advice that @Northerner has offered has resolved the problems you are having?
Fingers crossed, everything is working, if not we'd love to try and offer you further support.
by Maisie2 Saturday