30-08-2019 10:29 AM
Everytime I try switch on my 4G a message keeps coming up saying "Could not activate mobile data network, You are not subscribed to a mobile data service". What does this mean? How do i make my internet work? This is a new SIM that i got and put in my phone 2 days ago.
30-08-2019 10:31 AM
@KayJW Have you restarted the device? Is cellular data enabled on the device? Have you allowed the apps to use cellular data ?
30-08-2019 12:38 PM
Good Afternoon @KayJW.
Are you currently in the UK?
Was this SIM a replacement?
Are you able to make calls and texts ok?
30-08-2019 01:07 PM
Yeah I’m currently in the UK
Kind of as I had a T-Mobile sim before which was pay as you go, so it is kind of an upgrade from that
Yes I’m still able to make calls and text
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