by martincoombs
Visitor

My wife and I have just paid £25 each for data for a week but it doesn’t work

My wife and I have just paid £25 each for data for a week but it doesn’t work

How can I stop the payment 

2 REPLIES 2
by Grand Master
Grand Master

Re: My wife and I have just paid £25 each for data for a week but it doesn’t wor

Hi @martincoombs 

 

Try restarting your device.

 

Then text BA to 150. What does it say? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My wife and I have just paid £25 each for data for a week but it doesn’t wor

Hi @martincoombs.

 

Welcome to the community.

 

What devices are you trying to use the data in?

 

What happens when you try to use the data?

 

Jon

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