by a8329968
Visitor

My phone is not working when I am outside my home WiFi. Says mobile data is off.

My internet connection on my phone isn’t working without being in a WiFi environment (at home or in the office). It says mobile data needs checking but this is on! Don’t understand why it is suddenly not working.?

1 REPLY 1
by
EE Community Support Team

Re: My phone is not working when I am outside my home WiFi. Says mobile data is

Good Morning and welcome to the community @a8329968

 

What phone are you currently using?

 

Do you have data remaining?, you can check this by logging in to your My EE Online

 

Speak soon, Katie 🙂

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