by RyanDawson18
New Member

My mobile data isn’t working, e.g when I put Instagram on it says cannot refresh

I’ve tried restarting my phone, I have 30gb of data as it’s just been refreshed, but I can’t use it for anything

2 REPLIES 2
by Grand Master
Grand Master

Re: My mobile data isn’t working, e.g when I put Instagram on it says cannot ref

@RyanDawson18 can you use other apps the need a data connection?  

by
EE Community Support Team

Re: My mobile data isn’t working, e.g when I put Instagram on it says cannot ref

Hi @RyanDawson18

 

Welcome to the community. 🙂
 
Further to @Chris_B's questions, could you check our network status checker for any maintenance works in the area?


Thanks

 

Chris

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