by Jamesfisher88
New Member

My internet works but Facebook and Instagram doesn’t work

My internet browser and other apps work but Facebook and instagram won’t 

2 REPLIES 2
by Grand Master
Grand Master

Re: My internet works but Facebook and Instagram doesn’t work

Could it be your Switching Content Lock OFF or ON ? It is switched on on new & upgraded contracts & seems to affect social sites. Try switching it to STRICT, reboot your device and then switching it to OFF.

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by Profile closed
Not applicable

Re: My internet works but Facebook and Instagram doesn’t work

Hi @Jamesfisher88 

 

I'll try my best to help you fix this issue!

 

Can you go to your online EE account and switch your content lock to STRICT and reboot your device then return to your content lock and switch it OFF, please!

 

Can you do this for me and let me know if this fixes your issues! 🤗

 

Cheers 👍

 

BustaCrabb 🦀

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