by kirbiekay
Explorer

My internet wont work

Hi,

 

My internet has stopped working, i still have data left and i have reset the network settings and i have turned my phone off and on again and also reset, however the internet will still not work.

 

how can i get it to work?

 

thanks

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: My internet wont work

Hi,

Please @kirbiekay can you confirm me which phone you have and or you pay as you go or pay monthly customer.

Many Thanks

by kirbiekay
Explorer

Re: My internet wont work

hi,

 

im on a montly contract and have an iphone 6s

 

thanks

by Ace Contributor
Ace Contributor

Re: My internet wont work

Hi,

Thanks for your reply,

Please Get in Touch with customer service they can help you regarding this.

You can also live chat with them.

I hope it will help you.

Many Thanks

by
EE Employee

Re: My internet wont work

Morning @kirbiekay

 

Is it telling you you have no data left or are you seeing any other error?

 

If it's saying you have no data left, when is your bill date?

 

Thanks - Karen. Smiley Happy

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