by Danielle1490
Visitor

My internet won’t let me watch anything that’s over 18?

 
3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: My internet won’t let me watch anything that’s over 18?

Hi @Danielle1490 

Please CLICK HERE to review the current "How do I watch porn and unlock content lock" process.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: My internet won’t let me watch anything that’s over 18?

@Danielle1490   Is this on a mobile device?  If it is you need to turn off content lock.  You can do this from within Your EE account if you’ve never done this before you need to call customer services and with a credit or debit card pay refundable token or you can go to an EE store with ID and they’ll do this for you

by
EE Community Support Team

Re: My internet won’t let me watch anything that’s over 18?

Good Morning @Danielle1490.

 

Welcome to the community 🙂

 

Let us know how you get on removing content lock as suggested above.

 

You should be able to do it in your My EE Account, but if you're unable to then you may need to contact our Mobile Care team to verify your age.

 

Jon

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