by Mommy
Visitor

My data usage keeps showing a second number I don't recognise

Why does my data usage information show a second number I don't recognise as using a percentage of my data

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: My data usage keeps showing a second number I don't recognise

HI @Mommy

Its look like you have data  sharer Sim in your account.

If you don't recognise that number you need to call customer service on 150 from ee or any other provider to 07953 966 250 or live chat opening your my ee Web account when chat pop up available to ask about that number. 

Thanks 

by
EE Community Support Team

Re: My data usage keeps showing a second number I don't recognise

Hi @Mommy

 

Please let us know how you get on, following the great advice that @tahirmian has given to you.

 

Thank you

 

Richard

 

🙂

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