07-05-2017 10:46 PM
Can anyone help? I went over my allowance for the first time ever this month and my data plan is now showing as being shared across devices... I do not have any other devices registered not remember doing that.
I bought a couple of 1Gb add-ons to cover me and my current one runs out shortly. I assume that my data allowance will return back to my contracted amount after this runs out? (Reset date is 7th May, so today)
07-05-2017 11:12 PM
08-05-2017 05:16 AM
@Kennyoblong. If there is only one device on your account then your not sharing your allowances with any other device. Have you recently upgraded ?