23-10-2017 08:08 AM
I’m new to EE as of August and have noticed what may be a problem with my mobile data.
As you can see from the title, whenever I have 4G my mobile data works fine but when it changes to 3G there is no internet connection whatsoever.
I have tried resetting my network settings to no avail.
Can anyone please help me?
23-10-2017 01:31 PM
24-10-2017 06:11 PM
@Christopher_GI don't think there's a way of specifying which technology layer you want to check on the status checker - it's just a postcode check?
@_alexbenez_Does it make any difference if your data session is handed over from 4G > 3G, or whether it's started in 3G? In other words, are you using data when you drop to 3G or starting a new session.
24-10-2017 06:46 PM
by Maisie2 Saturday