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by Vinnysmrs Investigator
Investigator

My data is supposed expire on 17/11/2017 - my allowance is 10gb

I have used 537mb of my 10gb of data ... should reset on 17/11/2017 but it is saying expired and I have no data!!

due to go on holiday in 3 hours and help lines are closed !!! HELP!!!

3 REPLIES 3
by Nex_Addo
Explorer

Re: My data is supposed expire on 17/11/2017 - my allowance is 10gb

At least i'm not the only one, i'm missing 33Gb! and i need to work.

 

Any signs of EE getting hacked?

by Vinnysmrs Investigator
Investigator

Re: My data is supposed expire on 17/11/2017 - my allowance is 10gb

I have two phones on my account ... my daughters is showing the correct amount of usage and data ??!!!

After the fiasco of not being able to dial land lines two weeks ago for around 6 hours EE needs some new tech bods I think !!! 

by
EE Community Support Team

Re: My data is supposed expire on 17/11/2017 - my allowance is 10gb

Hi @Vinnysmrs,

 

Welcome to the EE community.

 

What response do you get if you text AL to 150?

 

Thanks

 

James

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