06-11-2017 09:40 PM
I never seem to get any service in my house, besides my bedroom. As soon as I leave the bedroom the service bar drops and I can never get through to anyone via calls/messages and nor can anybody contact me. I have reported this issue several times but it’s being ‘working progress’ Right now I have no service at all even with the WiFi at my house, I am unable to use any social media or anything on my phone. This is ridiculous!
06-11-2017 10:03 PM
EE like all carriers don't guarantee a service everywhere, especially indoors.
Did you check EE coverage guide before you purchased?
06-11-2017 10:06 PM
Welcome to the community,
This will depend on how thick the walls are and where your WiFi is. In order to enable better WiFi, you could get home plugs that are WiFi enabled. You plug one in your router and the other wherever you need good WiFi. EE cannot guarantee Cellular will work in the house, only outside.
by max1486 Tuesday