05-12-2017 07:13 AM
Yesterday, I took out a new contract with EE on an iPhone 7. Everything’s working fine apart from my mobile data. In the top left corner it says I have 4G but when I try and use the internet or Facebook or anything internet based it says I need to connect my 4G but I am connected. I’m so confused.
05-12-2017 07:32 AM
@GeorgiaShevill Have you allowed the apps to use cellular data? Look in Settings>Mobile Data and scroll down. If the toggle is green then it can use mobile data.
05-12-2017 07:36 AM
Yes it’s green. But it still won’t let me send iMessage. I went into Safari and it said I’m not subscribed to a mobile data service.
by max1486 Tuesday