by Alanb5000
Explorer

My Huawei p smart won't connect to data services when roaming. Any ideas please?

 
1 SOLUTION

Accepted Solutions
by Alanb5000
Explorer
Solution

Re: My Huawei p smart won't connect to data services when roaming. Any ideas ple

Hi
I used... Turn off mobile data and data roaming, then turn off phone, wait
30 seconds, turn on phone, run on data and roaming, and it's all back up.
Why? No idea. Thanks for the info.
3 REPLIES 3
by Grand Master
Grand Master

Re: My Huawei p smart won't connect to data services when roaming. Any ideas ple

Hi @Alanb5000 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Alanb5000
Explorer
Solution

Re: My Huawei p smart won't connect to data services when roaming. Any ideas ple

Hi
I used... Turn off mobile data and data roaming, then turn off phone, wait
30 seconds, turn on phone, run on data and roaming, and it's all back up.
Why? No idea. Thanks for the info.
by
EE Community Support Team

Re: My Huawei p smart won't connect to data services when roaming. Any ideas ple

Hi @Alanb5000

 

Glad this is working for you 🙂

 

Have a great time.

 

Leanne.

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