by SDR08
Visitor

My 4gee WiFi seems to be locked on with all the lights showing, cant reset

 
3 REPLIES 3
by Grand Master
Grand Master

Re: My 4gee WiFi seems to be locked on with all the lights showing, cant reset

@SDR08  Have you tried switching it off for 5 minutes to fully power off the device. 

by Grand Master
Grand Master

Re: My 4gee WiFi seems to be locked on with all the lights showing, cant reset

& if that doesn't turn it off, try factory resetting it.

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by
EE Community Support Team

Re: My 4gee WiFi seems to be locked on with all the lights showing, cant reset

Good Morning @SDR08.

 

Welcome to the community 🙂

 

I can see you've had great advice from both @Chris_B and @XRaySpeX.

 

This is how to reset the 4GEE WiFi:

  1. Remove the cover to locate the pin reset button.
  2. Press and hold the button with a pin/paperclip for 5 seconds.
  3. The device will restart automatically.

 

If you need any further support, we have a great help page on the 4GEE WiFi device.

 

Let us know how you get on.

 

Chris

 

 

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