by Bfarrah17
Visitor

My 4G isn't working

I've just got a contract phone and with it comes 4G worth of data and it won't work when I go to use it , it will come up with please switch on mobile data why is this ? 

3 REPLIES 3
by Grand Master
Grand Master

Re: My 4G isn't working

If it coming up with switch Mobile Data ON that's what you need to do. It'll be a setting under Connections or Data Usage.

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by Grand Master
Grand Master

Re: My 4G isn't working

@Bfarrah17

 

What device do you have?

 

Thanks




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by
EE Community Support Team

Re: My 4G isn't working

Morning @Bfarrah17

 

Welcome to the community.

 

Can you make and receive calls and texts?

 

Also, if you can let us know what device you're using? we will be able to help you further.

 

Speak soon, Leanne 🙂

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