by Mikekadi Established Contributor
Established Contributor

My 4G is very slow

I’ve got a 4G signal but I’ve done a Speedtest and it’s around 1.5-2Mbps and considering I’m on the max plan 100gig a month it’s not good 

by Grand Master
Grand Master

Re: My 4G is very slow

Have you checked the Network Status Checker  ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Mikekadi Established Contributor
Established Contributor

Re: My 4G is very slow

Yeah it doesn’t say anything is broken or down 

by Ace Contributor
Ace Contributor

Re: My 4G is very slow

@Mikekadi I’ve had this happen a few months ago and the network checker didn’t state an issue, and others were not having this issue in my area.  I was dipping between E and 4g all morning then decided to turn my phone off completely for a short time out of frustration. ( I never turn mine off usually at all, it’s constantly on ). When I turned it back on,  it was back to normal speeds. Not saying it’s a fix, but worth a try. 

EE Community Support Team

Re: My 4G is very slow

Hi @Mikekadi


I see @Watkins07 has offered a great suggestion here.


Did that help at all?


Are you aware of any other users in the area having similar problems?



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